By using Indigon’s online sites, products, and services, users agree that we may collect personally identifiable information (as defined below). Indigon will not share personally identifiable information with other parties except as described in this policy. We may also collect aggregate information and individual information. "Aggregate information" is information that describes the habits, usage patterns, and demographics of users as a group but does not describe or reveal the identity of any particular user. "Individual information" is information about a user or user’s machine that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user. Indigon may share aggregate and individual information with other parties without restriction. We collect Personally Identifiable Information when you:
"Personally identifiable information" is information that can be used to uniquely identify a user, such as name, address or credit card number, email address. You may be asked to provide personally identifiable information in connection with the use of Indigon’s products, services and online sites. While Indigon collects personally identifiable information on a voluntary basis, for certain products and services Indigon’s collection of personally identifiable information may be a requirement for access to the product or service or to process a user’s order.
Personally identifiable information is used internally by Indigon to develop, deliver and improve our products,content and services. In addition, we may allow third parties performing services under contract with Indigon, such as order or payment processors or merchandise warehouse and fulfillment services, to access and use personally identifiable information, but only to the extent necessary to provide those services.
Indigon will not share personally identifying information with third parties for marketing purposes. We may use personally identifying information provided by users to send information about Indigon, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications.
In some situations, personally identifiable information that users input in connection with their use of our products may be available to other users of Indigon products. For example, during the creation of a Indigon account, we collect a user's email address and username, and at the user's option, first and last name. Some of this information maybe searchable and available to other users within Indigon network. Indigon has no obligation to keep private personally identifiable information that a user makes available to other users via Indigon Network or other Indigon software, such as in multiplayer chat or other public functions.
We may release personally identifiable information to comply with court orders or laws that require us to disclose such information. In the event of a reorganization, sale or merger we may transfer personally identifiable information to the relevant third party.
We also collect other information that does not identify you that you provide as part of registration and through your use of the Services (“Non-Personal Information”).
When using our online customer support we may ask for more non-personal information to help us better support our customers. We may need to collect the following items: operating system, browser versions, hardware specifics, host names, IP addresses, username, various software versions installed, and various hardware driver versions installed. This information will enable us to understand your personal environment and better help solve your issues when using our products or services.
Indigon will not knowingly collect personally identifiable information from any person age 12 and under. We encourage parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
The Services are intended for general audiences and do not knowingly collect any personal information from children. If a parent or guardian becomes aware that his or her child under the age of 13 has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org and we will remove the information.
We may use standard Internet technology, such as Web beacons (also called clear GIFs or pixel tags) and other similar technologies, to deliver or communicate with cookies and track your use of the Services. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to improve our existing Services, create new Services, and measure the overall effectiveness of our online content, marketing campaigns, and the Services.
Indigon gives users the option to receive promotional email communications from us. Users may opt out of these communications. Instructions for discontinuing receipt of promotional email communications from us will be provided in email communications to users.
Identity theft and the practice currently known as “phishing” are of great concern to Indigon. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Account information, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
We may use third parties to provide certain functions of the Services on our behalf (e.g., without limitation, maintenance services, database management, payment processing, web analytics, and improvement of the Services), to communicate with you on our behalf, or to assist us in analyzing how our Services are used (e.g., surveys). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Indigon cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Indigon or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
Indigon may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
All Indigon Account holders may review, update, correct or delete the Personal Information provided during registration by contacting us at email@example.com. If you completely delete all such information, then your Account may become deactivated. If you would like us to delete your Account in our system, please contact us at firstname.lastname@example.org with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Indigon is very concerned with safeguarding your information. We employ various in house developed, open source, and when appropriate commercially reasonable physical, technological, and administrative security measures and attempt to ensure they are applicable under the circumstances. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use the above acceptable means to protect your personal information, we cannot guarantee its absolute security.
Indigon stores any Personally Identifiable Information on our hosted servers that are operated and located in the US. We work with 3rd party developers in the UK that may have access to the US based servers and Personally Identifiable Information.